# Some Supply Chain Disruption

**URL:** <https://forum.ubiquityrobotics.com/t/some-supply-chain-disruption/257>\
**Category:** Annoucements\
**Created:** [February 8, 2019, 8:12pm UTC](https://forum.ubiquityrobotics.com/t/some-supply-chain-disruption/257 "2019-02-08T20:12:46Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![davecrawley](https://forum.ubiquityrobotics.com/user_avatar/forum.ubiquityrobotics.com/davecrawley/32/24_2.png) [@davecrawley](https://forum.ubiquityrobotics.com/u/davecrawley)\
**Post date:** [February 8, 2019, 8:12pm UTC](https://forum.ubiquityrobotics.com/t/some-supply-chain-disruption/257/1 "2019-02-08T20:12:46Z")

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We recently had a fire in our fulfillment warehouse in Hong Kong. Here is some video

> **[17K views · 312 reactions | 【屯門內河碼頭貨倉三級火警 •...](https://www.facebook.com/hkfsd.gov.hk/videos/595015254245024/)**
>
> 【屯門內河碼頭貨倉三級火警 • 消防處拍攝片段】
> 火場面積約150米乘60米，消防人員現正全力撲救。
> 
> \#屯門內河碼頭 #三級火警 #香港消防處 #HKFSD

We have a recovery plan in place and are executing to that plan (you can see that attached). We are pulling in contingency material from our supply chain but there will still be some level of disruption. For more see the plan.

> **[RecoveryPlan](https://docs.google.com/spreadsheets/d/1U9cz5yj6EEtJRywtr6-8Hu6N5XyrbSefByZzjLuvekI/edit?usp=sharing)**
>
> This Sheet is private

We are really sorry for customers who have unfulfilled robot orders. We expect to normalize the supply chain in March - until then we are mostly stocked out.

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**Author:** ![dingo](https://forum.ubiquityrobotics.com/user_avatar/forum.ubiquityrobotics.com/dingo/32/162_2.png) [@dingo](https://forum.ubiquityrobotics.com/u/dingo)\
**Post date:** [February 12, 2019, 10:33am UTC](https://forum.ubiquityrobotics.com/t/some-supply-chain-disruption/257/2 "2019-02-12T10:33:39Z")

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Sorry to hear/see that. Keep up the good work in dealing with these issues.