# Broken power cable on Magni **URL:** \ **Category:** General Questions\ **Created:** [July 5, 2018, 6:15pm UTC](https://forum.ubiquityrobotics.com/t/broken-power-cable-on-magni/65 "2018-07-05T18:15:24Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![srinuk](https://forum.ubiquityrobotics.com/letter_avatar_proxy/v4/letter/s/958977/32.png) [@srinuk](https://forum.ubiquityrobotics.com/u/srinuk)\ **Post date:** [July 5, 2018, 6:15pm UTC](https://forum.ubiquityrobotics.com/t/broken-power-cable-on-magni/65/1 "2018-07-05T18:15:24Z")
![IMG_0893](https://frm.ubiquityrobotics.com/uploads/default/original/1X/7205001cd122685746e9bd13bd91e810e7eac114.jpg) The power cable is broken and we need help in fixing it .Please let us know whom to approach on this ---
**Author:** ![srinuk](https://forum.ubiquityrobotics.com/letter_avatar_proxy/v4/letter/s/958977/32.png) [@srinuk](https://forum.ubiquityrobotics.com/u/srinuk)\ **Post date:** [July 5, 2018, 6:16pm UTC](https://forum.ubiquityrobotics.com/t/broken-power-cable-on-magni/65/2 "2018-07-05T18:16:39Z")
One more file attached ---
**Author:** ![rohbotics](https://forum.ubiquityrobotics.com/user_avatar/forum.ubiquityrobotics.com/rohbotics/32/222_2.png) [@rohbotics](https://forum.ubiquityrobotics.com/u/rohbotics)\ **Post date:** [July 5, 2018, 7:01pm UTC](https://forum.ubiquityrobotics.com/t/broken-power-cable-on-magni/65/3 "2018-07-05T19:01:05Z")
Oh my, did your robot arrive like this? Please email us at [contact@ubiquityrobotics.com](mailto:contact@ubiquityrobotics.com) and CC me ([ra@ubiquityrobotics.com](mailto:ra@ubiquityrobotics.com)) and we can work on getting you a replacement charge port. Rohan ---
**Author:** ![srinuk](https://forum.ubiquityrobotics.com/letter_avatar_proxy/v4/letter/s/958977/32.png) [@srinuk](https://forum.ubiquityrobotics.com/u/srinuk)\ **Post date:** [July 5, 2018, 9:08pm UTC](https://forum.ubiquityrobotics.com/t/broken-power-cable-on-magni/65/4 "2018-07-05T21:08:41Z")
Hi @rohbotics , I emailed you please let us know how to fix it ? Since we are dealing with HW ,I think it is good that we come to your office ( we are in Santa Clara) and get it fixed. ---
**Author:** ![rohbotics](https://forum.ubiquityrobotics.com/user_avatar/forum.ubiquityrobotics.com/rohbotics/32/222_2.png) [@rohbotics](https://forum.ubiquityrobotics.com/u/rohbotics)\ **Post date:** [July 5, 2018, 9:52pm UTC](https://forum.ubiquityrobotics.com/t/broken-power-cable-on-magni/65/5 "2018-07-05T21:52:26Z")
@davecrawley should have emailed you with information on getting you a replacement powerjack/swichboard. Please note that the robot you have is a engineering sample, and the production robots have a different, stronger power jack on them, so you should have less issues in the future. Rohan ---
**Author:** ![rohbotics](https://forum.ubiquityrobotics.com/user_avatar/forum.ubiquityrobotics.com/rohbotics/32/222_2.png) [@rohbotics](https://forum.ubiquityrobotics.com/u/rohbotics)\ **Post date:** [July 6, 2018, 12:33am UTC](https://forum.ubiquityrobotics.com/t/broken-power-cable-on-magni/65/7 "2018-07-06T00:33:22Z")
Something like this should get you charging in the meantime. [https://www.amazon.com/Automatic-Battery-Alligator-Wheelchair-Motorcycle/dp/B074GQPTY7/ref=sr\_1\_17?ie=UTF8&qid=1530836584&sr=8-17&keywords=24+volt+lead+acid+charger](https://www.amazon.com/Automatic-Battery-Alligator-Wheelchair-Motorcycle/dp/B074GQPTY7/ref=sr_1_17?ie=UTF8&qid=1530836584&sr=8-17&keywords=24+volt+lead+acid+charger) Rohan ---
**Author:** ![rohbotics](https://forum.ubiquityrobotics.com/user_avatar/forum.ubiquityrobotics.com/rohbotics/32/222_2.png) [@rohbotics](https://forum.ubiquityrobotics.com/u/rohbotics)\ **Post date:** [July 6, 2018, 12:48am UTC](https://forum.ubiquityrobotics.com/t/broken-power-cable-on-magni/65/8 "2018-07-06T00:48:29Z")
Another option: [https://www.batterymart.com/p-jac0224-c-schauer-24-volt-2-amp-charger-rings.html](https://www.batterymart.com/p-jac0224-c-schauer-24-volt-2-amp-charger-rings.html), price comes about about the same after factoring in 2 Day shipping however. Rohan ---
**Author:** ![davecrawley](https://forum.ubiquityrobotics.com/user_avatar/forum.ubiquityrobotics.com/davecrawley/32/24_2.png) [@davecrawley](https://forum.ubiquityrobotics.com/u/davecrawley)\ **Post date:** [July 25, 2018, 10:56am UTC](https://forum.ubiquityrobotics.com/t/broken-power-cable-on-magni/65/9 "2018-07-25T10:56:33Z")
By the way thank you for this report. The next iteration of Magni (the version that is currently shipping) has an improved design around this part - it should be much stronger and break less frequently. David